Rubbish, waste and recycling

Calendar Amendment 2010/11

Correction to Refuse Calendar numbers 7, 8, 9 & 10

Please note that the calendar numbers listed above require a correction to the collection date week commencing 31st May 2010 (Bank Holiday).

For all collections due that week, please note that collections will be a day later than stated on these refuse calendars (and a day later than your usual collection) as follows:

Stated collection day Amended collection day

Tuesday 1st June Wednesday 2nd June

Wednesday 2nd June Thursday 3rd June

Thursday 3rd June Friday 4th June

Friday 4th June Saturday 5th June

Residents who have received one of these refuse calendar numbers (the number is shown on the bottom right of your calendar) should therefore amend the date shown on their calendar to the corrected date as shown listed above.

Please accept our apologies for any inconvenience.

Waste Services

Bulky Waste Collections

Carlisle City Council introduced a charge for the collection of Bulky Household Waste items from April 1 2009; however you may still be eligible for 4 free collections per annum depending on the items you would like us to collect.

Bulky Waste Collection Charges from April 1 2009

Changes to Carlisle City Council's Greenbox Kerbside Recycling Collection Service

Carlisle City Council has appointed a new contractor to undertake its popular Greenbox kerbside recycling service. The new contractor is FOCSA UK Ltd who take over the contract from Cumbria Waste Recycling on Tuesday 1st June 2010. The Greenbox kerbside recycling service collects source segregated paper, glass and cans from 46,000 households across urban and rural Carlisle.

The new contract will deliver a significant financial saving to the authority. However, because the new contract will no longer be delivered in partnership with Eden District Council, a number of operational changes have had to be made which are as follows:

Firstly, around 5,000 households (c10% of the total covered by the service) will have the day their Greenbox is collected changed. All those households affected will be sent a new collection calendar detailing the changes made. Because of when the new contract will start, most of those households affected by a collection day change will receive their first collection under the new contract less than two weeks after the last collection under the old contract.
Secondly, because of the efficiencies that the new contractor will be making, it is probable that the time of collection (i.e. the time of day that the Greenbox will be collected) will change.
Thirdly, experience has shown that the first few weeks of any new contract are likely to be challenging. We will be working with the contractor to minimise any disruption. Householders experiencing difficulties with the service should call the Council's Customer Contact Centre on 10228 817200.

Changes to the Greenbox Recycling Service - Frequently Asked Questions.

Recycling Calendars

To find out your refuse and recycling collection dates please use the link below. If you cannot find your calendar please contact us.

Waste Calendar 2010/11

Smaller Bins

If you think you could manage with a smaller 140 litre wheelie bin, please contact us using the methods below to arrange an exchange for you 240 litre refuse bin.

Refuse and Recycling Data

Please follow the link below to see charts representing the quantity of waste collected by Carlisle City Council.